HELP CENTER

1. What condition are the vintage items in?

All of our vintage pieces are carefully selected for their quality and uniqueness. While some items may show signs of wear due to their age, we clearly describe any notable imperfections in the product listing. Please review the photos and descriptions carefully.

2. How do I know if the item will fit me?

Each product listing includes detailed measurements in inches/centimeters. Please refer to these measurements to ensure a good fit. Keep in mind that vintage sizing can differ from modern sizing, so comparing the measurements with a similar item you already own is helpful.

3. Can I return or exchange an item?

All sales are final, and we do not accept returns or exchanges. We encourage you to carefully review the item’s details and measurements before purchasing. If you need more information about an item, feel free to contact us.

4. Do you restock items?

Since each item is unique, we do not restock sold pieces. However, we regularly add new vintage finds to our collection, so keep an eye on our website or follow us on social media for updates!

5. How long will it take to receive my order?

We process and ship orders within [5-6 business days in EU]. Shipping times vary depending on your location, but you will receive a confirmation email with tracking information once your order has shipped.

6. Do you ship internationally?

Yes, we offer international shipping! Please note that shipping fees and delivery times vary by location. Customs duties, taxes, or additional fees may apply depending on your country’s regulations.

7. How do you clean or care for vintage items?

All items are cleaned according to their specific fabric and care needs before being listed. However, due to the delicate nature of vintage clothing, we recommend hand washing or dry cleaning to preserve the garment’s quality over time.

8. What if I need help with my order?

We’re here to help! If you have any questions about your order or need assistance, feel free to contact us at [service@heritageclubclassic.com]. We’ll be happy to assist you as quickly as possible.